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Terms of Use

Your Responsibility

4.1 Let’s team up to make sure everything runs smoothly! Here’s what we need from you:

4.1.1 Give us a written heads-up about the value of your goods. If there’s a mismatch between what you declare and the actual value, just know our liabilities in clauses 8.1 & 8.2 will adjust.

4.1.2 Secure the right insurance for your items since our cover has its limits, as per clauses 8.1 & 8.2.

4.1.3 Gather all essential documents and permissions. This will help keep the process hassle-free.

4.1.4 Be there or have someone trusted during the main events: collection and delivery.

4.1.5 Verify our paperwork. If you’re unavailable, you give us a nod to sign on your behalf.

4.1.6 Double-check that everything is in order; no item is left behind or taken by mistake.

4.1.7 Shield your goods in places that aren’t always attended, especially if others are around.

4.1.8 Prep and stabilize appliances or gadgets ahead of our arrival.

4.1.9 Emptied and cleaned fridges or freezers are a go! We won’t be responsible for the contents.

4.1.10 Drop us your contact info so we can stay connected throughout the move.

4.1.11 If booking online, be as precise as possible with the form.

4.1.12 Please sort out parking for our vans – it’s a small detail that makes a big difference.

4.1.13 Packing yourself? Follow our guide to avoid unexpected extra costs.

4.1.14 While your eagerness to help warms our hearts, our crew is like a well-tuned orchestra. We’ve got the flow, but if you really want to chip in, we can’t shoulder the blame for any hiccups.

4.2 If things don’t quite align with these guidelines, and it’s not because of something we missed, we might be unable to cover the resulting bumps in the road. In rare cases, we might have to pause our services.

4.2 (2) Delivery Confirmation (Important!):
Once everything’s safely delivered, we’ll hand you a delivery confirmation form. Think of it as a “proof of good service” document. Please take a moment to complete it and provide the team with the OTP confirmation before they head out. If, by chance, this step is missed, it might complicate things if there are any hiccups or concerns about the delivery later on.

Conclusion: Think of this section as a duet between us. You hit your notes, we’ll hit ours, and together, we’ll make a great harmony! Your efforts and understanding pave the way for a flawless performance.⛳️

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Rent a Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent for all sizes of homes and offices. If you want to put all your items, or just a few into storage, we have an affordable solution.

Customized & Reserve Storage Unit

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Customized & Reserve Parking

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Customized & Reserve your Decluttering

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Customized & Reserve Your Unpacking

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Customized & Reserve Your Handyman

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Customized & Reserve Your Packing

It’s surprising how much stuff you have packed away in the nooks and crannies of your home. We know that the idea of putting it all in boxes for a move….

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Disclaimer: Deposit is refundable in full in case of cancellation 7 days prior to requested service date.