13.1 Transit Delays: While we always aim for timely transport, sometimes unforeseen factors can cause delays. Unless due to our oversight or a breach of our agreement, we won’t be liable for these transit delays.
13.2 Unanticipated Storage: If, due to circumstances beyond our control, we can’t deliver your belongings, they’ll be moved into our storage facility. In such cases, our commitment under this agreement is considered complete. Any subsequent services, such as storage and redelivery, will be your responsibility, both operationally and financially.
13.3 Goods in Storage: If your items are in our care, we’d appreciate a two-week notice period for the preferred delivery date. We’ll earnestly try to meet this date, though it’s not always guaranteed. Also, please note that goods will only be released once all dues are cleared.
13.4 Unexpected Delivery Hiccups: Life can sometimes throw curveballs. If we can’t deliver on an agreed date, we apologise for the inconvenience. We won’t be able to cover additional costs you might incur, such as accommodation, rental expenses, or professional fees.
Conclusion: We understand how crucial timely service is when moving. We always strive for punctuality and efficiency. However, certain circumstances can sometimes be beyond our control. We appreciate your understanding and patience, and will always work to find the best solution.
