We understand that sometimes, life can get a bit unpredictable. In circumstances where we’re unable to process our fees from your account, we’d like to outline our policy regarding late payments to ensure transparency and understanding.
In the event that we’re unable to successfully deduct our service fees from your designated account, a late fee structure would come into effect. These fees are intended to cover the administrative costs associated with maintaining your account during the period of non-payment, and they would continue to accrue until full payment has been received.
We want to assure you that this isn’t a situation we want our valued customers to find themselves in, and we’re always ready to work with you in order to find a solution. If you’re facing potential difficulties in making a payment, we encourage you to reach out to our dedicated customer support team as soon as possible. They’ll be able to guide you through your options and help set up a payment plan that suits your circumstances, ensuring your storage needs continue to be met without interruption.
We appreciate your understanding and cooperation in this matter. As always, we’re committed to providing you with the best possible service and experience, even when unexpected bumps in the road occur.