14.1 Our Right to Withhold: There are times when we may need to retain and/or eventually manage the disposal of some or all of your items. This action would only be necessary if there are outstanding payments under this or any other agreements with us. This also covers any charges we’ve covered on your behalf (please refer to Clause 22 for more information).

14.2 Continued Liability: As long as we’re holding onto your items, you remain responsible for any storage costs and other expenses that arise. Rest assured, our terms and conditions remain in effect during this period.

Conclusion: We genuinely value our relationship with you and always prefer smooth interactions. However, it’s essential to address and resolve any outstanding payments to ensure the timely release and delivery of your belongings. We appreciate your understanding in this matter.