Our priority is always to ensure the security of your belongings and to uphold the terms of our agreement. However, in certain circumstances where payments due under this or any other agreement with us remain unsettled, we may need to take necessary actions.

This could involve us withholding and/or eventually disposing of some or all of your stored goods until all due payments are received in full. These payments may include any charges we’ve incurred on your behalf. Please know that this is always a last resort, and it’s a situation we sincerely wish to avoid.

It’s important to note that while your goods are withheld, any ongoing storage charges and other costs related to our withholding of your goods will continue to apply, and these terms and conditions remain in effect. We’re committed to transparency and want to ensure that you’re fully aware of our policies.

We appreciate your understanding and cooperation in this matter. If you foresee potential difficulties with your payments, we encourage you to reach out to our customer service team as soon as possible. They’re always ready to help and discuss options that may work best for your situation. After all, our aim is to provide you with the best service possible, while keeping your belongings safe and secure.