#m25movers  #FAQs #question #queries #knowlege

Terms of Use

Embracing Solutions Together

The Path to Resolution: Empowering Us to Make Good

In the realm of moving and handling your valued possessions, we’re fully committed to upholding the highest standards of care and professionalism. However, we acknowledge that despite our best efforts, the unexpected can occur. In such instances, our primary objective is not only to address but to rectify any issues, ensuring your total satisfaction.

Collaborative Correction:

11A.1 First Opportunity for Rectification: Should any aspect of our service not meet your expectations or result in any form of damage, we ask for the first opportunity to amend the situation. It’s crucial that you reach out to us directly before undertaking any corrective actions independently or engaging third-party services.

11A.2 Approval Requirement: Any repairs, replacements, or corrective measures undertaken without our explicit approval and involvement will not be eligible for reimbursement. We have a network of trusted professionals and the in-house capability to address a wide range of issues, allowing us to ensure that any resolutions meet our quality standards.

11A.3 Access for Inspection: In the spirit of collaboration and fairness, should you find yourself needing to report damage, we kindly request the chance to inspect the affected goods firsthand. This not only helps us understand the extent of the damage more accurately but also allows us to explore the most effective solutions to make things right. We ask that you allow us, or our representatives, access to the damaged items upon your claim, ensuring that we can address and rectify any issues directly and efficiently.

11A.4 Engagement in Good Faith: This policy is not about evading responsibility but about working collaboratively towards a solution that is satisfactory for you and feasible for us. Giving us the chance to make good allows us to maintain the integrity of our service and to learn and improve from each challenge.


We view every move as a partnership between us and you, our valued client. When challenges arise, let’s tackle them together. By allowing us the initial opportunity to rectify any problems, you’re helping ensure that resolutions are swift, effective, and aligned with the high standards of service you expect from M25 Movers. Together, we can turn obstacles into opportunities for exemplary service.

What are your feelings

your reservations-order confirmation

get in touch

Rent a Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent for all sizes of homes and offices. If you want to put all your items, or just a few into storage, we have an affordable solution.

Customized & Reserve Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent….

Customized & Reserve Parking

If you live or work in a town, you’ll be aware that parking is always a problem. Just think of us with a big truck trying to find space outside your home or…..

Customized & Reserve your Decluttering

Moving home or office is the perfect time to declutter, and get rid of the things that have been clogging up your life. Our motto is that if you haven’t….

Customized & Reserve Your Unpacking

Even if you haven’t chosen our packing service, we can unpack your items at your new home or office. It’s a lot easier if we’ve done the original packing,….

Customized & Reserve Your Handyman

We’ve come across it time and time again when moving homes and offices. There are often lots of little jobs that need to be done to ensure the…..

Customized & Reserve Your Packing

It’s surprising how much stuff you have packed away in the nooks and crannies of your home. We know that the idea of putting it all in boxes for a move….

Order details


Payment details

Disclaimer: Deposit is refundable in full in case of cancellation 7 days prior to requested service date.