Introduction: #

Life happens, and sometimes payments slip through the cracks. We understand, but to keep things fair for everyone, here’s how we handle late payments and what you can do to avoid them.

Late Fees Explained: #

If a payment isn’t made by the due date, a late fee of 12.5% of the outstanding balance will apply for each month it remains unpaid. This fee helps cover administrative costs and encourages timely payments. It’s non-negotiable and non-refundable.

Transparency Matters: #

We want to be upfront—late fees don’t waive your obligation to pay the full balance. They’re simply added to the amount due. If payments continue to go unpaid, further action may include service termination or the disposal of stored items, as outlined in our Terms and Conditions.

What You Can Do: #

If you think you might miss a payment, let us know! Our team is here to help. We can explore options like payment plans to ensure your storage needs continue without interruption.

Conclusion: #

Late fees aren’t fun, but they’re part of ensuring fairness and operational efficiency. Got questions or need assistance? Reach out to our friendly team—we’re always ready to help!