(The M25 Movers Friendly Guide)
Office moves don’t need a law degree. Here’s the quick version of how we work together — stripped of the legal jargon, but still the truth.
🕒 Notice #
The more notice you give us, the smoother it goes. Four weeks = perfect. One week = still fine. 24 hours = expect chaos (and extra charges).
💰 Charges #
No hourly nonsense. You’ll get a fixed quote that covers volume, labour, and logistics. If the reality on the day doesn’t match what you told us, we’ll charge fairly and tell you straight.
📦 Extras #
Need crates, IT help, or a handyman? Book them in advance. Add them last minute, and they’ll cost more.
🚫 Cancellations #
Cancel early = no problem. Cancel late = you cover our costs. Cancel when the vans are at your door = you’re paying most of the bill.
💳 Payments #
Deposit secures your date. Balance is due on time (28 days max unless agreed otherwise). Pay late and our collections team gets involved — and they’re less fun than our movers.
📑 Claims #
If something goes wrong, use our claims process. It’s quick, fair, and separate from payments. You still pay on time.
🌍 Digital-First #
All documents are online — quotes, invoices, agreements. Faster, cleaner, greener.
In short:
We’re movers, not magicians. Be straight with us, pay on time, and we’ll move your office like pros — no drama, no surprises.
