Introduction:

Let’s be real—no one loves charges, but they help keep the lights on and the service flowing smoothly. Here’s why we apply an administration charge and how it works:

Why the Charge Exists:

To maintain our high standard of service and cover the costs of operation, we apply a modest administration charge of £15.00 per instance. This charge is applied whenever we need to reach out to you, whether via post, email, or telephone call.

This small fee allows us to keep our dedicated support teams and infrastructure running, ensuring we can always deliver the service you expect. It also covers individual communications, postage costs (if applicable), and the time spent by our team addressing your needs accurately and promptly.

Keeping it Transparent:

We truly appreciate your understanding of this charge—it’s all about making sure we can continue providing a hassle-free experience. And as always, if you have questions or need clarification, our friendly customer support team is just a call or email away, ready to help.

Conclusion:

At M25 Storage, we strive for simplicity and transparency in everything we do. Our goal is to keep your experience as smooth as possible, and this charge is just one small piece of that puzzle. Questions? Concerns? You know where to find us!