Introduction: #

Getting your belongings back safely and on time is our priority. Whether you’re ready to retrieve them or need them delivered elsewhere, here’s how we make it happen:

Notice Period: #

To help us plan logistics effectively, we kindly ask for at least two weeks’ notice before your desired delivery date. This allows us to ensure a smooth and timely process.

Timeliness Commitment: #

We’re dedicated to delivering your goods on schedule. While we strive to meet your preferred dates, certain factors like traffic or weather might occasionally cause delays. Rest assured, we’ll communicate any issues promptly and work to resolve them quickly.

Account Status: #

For fairness to all our clients, your account must be up-to-date and fully paid before goods can be released for delivery. This helps us maintain high-quality service across the board.

Limitation of Liability: #

While we’ll do everything possible to meet your delivery expectations, we can’t be held responsible for indirect costs caused by unforeseen delays (e.g., hotel stays, extra rentals, or solicitor fees). We appreciate your understanding in these rare situations.

Conclusion: #

We understand that delivery is a key part of your storage experience, and we’re here to make it as seamless as possible. If you have questions, special requests, or concerns, our customer service team is always just a call or email away!