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Help Center & FAQs

Q: What is the insurance excess for claims with M25 Movers?

Wondering about the safety net? We’ve got the details wrapped up for you. 🛡️

Answer: For any claims against damages during your move, there is an insurance excess of £250. This means that the first £250 of any claim is your responsibility, and beyond that, our insurance kicks in to cover additional costs, up to the limits specified in your moving agreement.

Why: The excess is in place to manage the costs of minor damages which can often be resolved easily, ensuring that our insurance is reserved for more significant incidents. This helps keep our service affordable for everyone! 🌟

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Rent a Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent for all sizes of homes and offices. If you want to put all your items, or just a few into storage, we have an affordable solution.

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Disclaimer: Deposit is refundable in full in case of cancellation 7 days prior to requested service date.