(Everything you wanted to know but was too busy to ask)

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What Does Your Quote Include?

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Things To Remember

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Rates

What Does Your Quote Include?

The quote includes the following:

To reduce our carbon footprint, we no longer use cardboard boxes, but instead use reusable and recyclable crates. We loan these to you in accordance with paragraph 19 of our terms and conditions.
Crates must always be returned in good condition and promptly.

Things To Remember

TERMS AND CONDITIONS:

By accepting this order for service you are accepting M25 Systems LTD terms and conditions as published on our website.
Please notify the company if you would like a copy sent to you.

Storage

We use one of England’s most reputable storage companies which allows us to provide you with storage space at very competitive rates and at locations throughout the UK. This arrangement also allows us to provide you with any sized unit based on your requirements, plus security with constant CCTV, fire and smoke detection systems and each storage unit is individually alarmed.

Please be aware that inventory production is not included in our standard rates and will be charged separately. M25 is responsible for informing our clients about the inventory option through email communication. However, the client’s responsible for either confirming or waiving this service.

Parking

Parking our vehicles is your responsibility; please ensure that you arrange parking ahead of time. The charge will be added to your final bill if we are given a parking ticket.

To suspend your parking easily, please use this tool we developed especially for you. 👍

Packing

If you choose to pack your belongings yourself (not under option 2), please ensure you do
so in the right size boxes. If needed, we can provide a box delivery service (minimum order per delivery and charges will apply).

If you require our expert packing service, please remember that packing materials are not included in the hourly rate and will be
charged by the box.

This is a rental charge and all packaging materials remain company property and must be returned to us at the end of the move.

Cancellation and Postponement

Please refer to our terms and conditions for full details of our payment, cancellation and
postponement policy.

Waiting Time

Waiting time is not included in this total; we usually do not charge anything for the first 30 minutes but charge £60.00 per hour, per van thereafter. (London postcode only).

Waiting time will be charged at £90.00 per hour, per van or £1,200.00 per day, per van for postcodes outside London.

Payment

We will require card details upon reservation. By providing us with your card details, you authorise us to use that card to charge you for any sums owed under this agreement Payment. (Please refer to our terms and conditions for further details).

If any postponement or cancellation fees or any ancillary (to your move) fees become due, we will similarly charge your card for the full
amount owed.

Unless you have paid for your move in advance by bank transfer or by CC/DC, our office will immediately charge your card for the full amount owed upon completing your move.

Please Note:

Please note that your quote is an estimate, and you will be charged according to the time taken to complete your move unless a survey is provided.
Please also note that the quoted number(s) of van(s) and men are an estimate only and may change on moving day; our logistics department will determine this.
Please try to understand that delays may occur due to the nature of our business. Please allow us a 1-hour variation in the arrival time to your loading property.
M25 Group uses signposts as a marketing tool. We will collect it on moving day once we have completed loading. Please notify our offices in advance if you do not wish to have it.