#confirmations #services #upgrades


(Everything you wanted to know but was too busy to ask)


What Does Your Quote Include?​​


Things To Remember



What Does Your Quote Include?​​

The quote includes the following: 

To reduce our carbon footprint, we no longer use cardboard boxes, but instead use reusable and recyclable crates. We loan these to you in accordance with paragraph 19 of our terms and conditions.
Crates must always be returned in good condition and promptly.

Things To Remember


By accepting this order for service you are accepting M25 Systems LTD terms and conditions as published on our website.
Please notify the company if you would like a copy sent to you.


We use one of England’s most reputable storage companies which allows us to provide you with storage space at very competitive rates and at locations throughout the UK. This arrangement also allows us to provide you with any sized unit based on your requirements, plus security with constant CCTV, fire and smoke detection systems and each storage unit is individually alarmed.

Please be aware that inventory production is not included in our standard rates and will be charged separately. M25 is responsible for informing our clients about the inventory option through email communication. However, the client’s responsible for either confirming or waiving this service.


Parking our vehicles is your responsibility; please ensure that you arrange parking ahead of time. The charge will be added to your final bill if we are given a parking ticket.

To suspend your parking easily, please use this tool we developed especially for you. 👍


If you choose to pack your belongings yourself (not under option 2), please ensure you do
so in the right size boxes. If needed, we can provide a box delivery service (minimum order per delivery and charges will apply).

If you require our expert packing service, please remember that packing materials are not included in the hourly rate and will be
charged by the box.

This is a rental charge and all packaging materials remain company property and must be returned to us at the end of the move.

Please refer to our terms and conditions for full details of our payment, cancellation and
postponement policy.

Waiting time is not included in this total; we usually do not charge anything for the first 30 minutes but charge £60.00 per hour, per van thereafter. (London postcode only). ​

Waiting time will be charged at £90.00 per hour, per van or £1,200.00 per day, per van for postcodes outside London.


We will require card details upon reservation. By providing us with your card details, you authorise us to use that card to charge you for any sums owed under this agreement Payment. (Please refer to our terms and conditions for further details).

If any postponement or cancellation fees or any ancillary (to your move) fees become due, we will similarly charge your card for the full
amount owed.

Unless you have paid for your move in advance by bank transfer or by CC/DC, our office will immediately charge your card for the full amount owed upon completing your move.

Please Note:

  1. Please note that your quote is an estimate, and you will be charged according to the time taken to complete your move unless a survey is provided.
  2. Please also note that the quoted number(s) of van(s) and men are an estimate only and may change on moving day; our logistics department will determine this.
  3. Please try to understand that delays may occur due to the nature of our business. Please allow us a 1-hour variation in the arrival time to your loading property.
  4. M25 Group uses signposts as a marketing tool. We will collect it on moving day once we have completed loading. Please notify our offices in advance if you do not wish to have it.


Our rates and list of all additional charges; If you can’t find it here – We don’t have it


4909-M25 G-What's your quote-V11Main Charges

Standard Hour: £120.00

Our standard hourly rate for every order Monday to Friday 9am to 5pm.

Travel Time: £90.00 per 50 miles

For orders with delivery address outside the M25 belt, we will charge £90 per each 50 miles.

4909-M25 G-What's your quote-V11Optional and Upgrades

Packing service

Unless arranged in advance, we will charge £7 per crate packed

Unpacking service

Unless arranged in advance, we will charge £12 per crate unpacked

Parking reservation

For parking suspension please press the icon above. It will lead you to our amazing tool, 5 clicks and parking done

Decluttering service

Unless arranged in advance, we will charge £11 per crate packed with unwanted items


Our group charge £2.8 per cubic feet


For handyman work (which we love doing), we charge a rate of £45.00 per hour

4909-M25 G-What's your quote-V11Additional & unforeseen

24 hours prior

2 hours minimum charge

Within 7 days

No charge. Yes, we are good like that

7 days and above

Not even sure why its here. No charge 🙂

Additional Man

£18 per hour in case where additional work force is needed

Additional van

A £140 charge will apply in case where an additional van is needed for order within the M25 belt

Waiting time

First 30 minutes are free. £1 per minute after.

Overnight storage

In the case where unloading of good can not happen on the day, we will charge £250 per van

Long carry

In the case where the distance between the van and the home is over 100 ft, an additional charge of .10 per cubic foot will apply


The First three floors are free. A £75 per flight of stairs after

Extraordinary items

Baby grand piano? 12 ft tale statue? Our group charge for unusual items

Daily storage charge

Can get into your new home and need storage time? .49p per day per cubic feet charge will apply to your account

4909-M25 G-What's your quote-V113rd Party

Parking fine

If we received a fine on your order, we would only charge the total amount of the penalty. There is no administrative fee.


A hoist service costs 150 to 225 plus vat on average. However,, this service can cause delays in the overall moving process. Early reservation is recommended.


Nothing to worry about. M25 does not charge separately for this items. We good like that 🙂


Same in here, nothing to worry about. M25 does not charge separately for this items. We hate hidden charges

Rent a Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent for all sizes of homes and offices. If you want to put all your items, or just a few into storage, we have an affordable solution.

Customized & Reserve Storage Unit

Sometimes moving from one home to another can’t be done in a day, and that’s why your belongings may need to be stored. We have storage units to rent….

Customized & Reserve Parking

If you live or work in a town, you’ll be aware that parking is always a problem. Just think of us with a big truck trying to find space outside your home or…..

Customized & Reserve your Decluttering

Moving home or office is the perfect time to declutter, and get rid of the things that have been clogging up your life. Our motto is that if you haven’t….

Customized & Reserve Your Unpacking

Even if you haven’t chosen our packing service, we can unpack your items at your new home or office. It’s a lot easier if we’ve done the original packing,….

Customized & Reserve Your Handyman

We’ve come across it time and time again when moving homes and offices. There are often lots of little jobs that need to be done to ensure the…..

Customized & Reserve Your Packing

It’s surprising how much stuff you have packed away in the nooks and crannies of your home. We know that the idea of putting it all in boxes for a move….

Order details

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Self driving Van
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for Full Day
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Payment details

Disclaimer: Deposit is refundable in full in case of cancellation 7 days prior to requested service date.