Moving is a monumental task. If you are purchasing your home, you’ve probably been through a lot already with solicitors, mortgage companies, surveys and all the other stuff. When it comes to booking a removal company for the big day, you hope it will be plain sailing. However, not all removal companies are created equal. You’ve got the good guys like us at M25 who operate honestly and have built a great reputation, and then there are the others.
At best, choosing a removal company poorly might result in a stressful experience, and at worst, it could lead to damaged goods, lost belongings or demands for more money. Let’s look at why reputation matters when choosing a removal company and how to spot a cowboy operation.
Why choose a removal company with a good reputation
Professional removal companies put their employees through thorough and continuous training to stay up to date with the best moving techniques to keep clients’ belongings safe during a move. The team at M25 are trained to work as lean well-oiled moving machines (except we don’t put actual oil on them) that conduct themselves professionally – in all situations. A reputable removal company won’t hesitate to provide references and be forthcoming with any information you need. They will always be professional in their approach and provide you with a removal service tailored to your move.
We could go on and on here because there are countless reasons why you should choose a removal company that is rated highly with a good reputation, its something we are passionate about. But the bottom line is you are choosing a company to handle your possessions on one of the most stressful days of your life. You need to be sure the goodguys are handling your belongings.
How to spot a cowboy removal company
Unfortunately, they don’t drive a van with rouge removals painted on the side, which is a shame. It would make cowboy spotting so much easier. When we talk about cowboy removal companies, we are not referring to the honest man with a van service. Instead, we are talking about businesses that advertise themselves as a removal company but do not have the reputation to back up what they do. So what are the red flags that should make you run a mile?
Does the company have an online presence? Some honest companies might not be tech-savvy, but look for a Facebook page or google reviews to give you a good feel for their service. If they only have a few reviews that look like friends might have written them, then run.
Are they aloof with their pricing and give you a quote over the phone without seeing your property or understanding what the move involves? Any good removal company will conduct a site visit in person or virtually and won’t just pluck a price out of thin air.
As mentioned above, any good removal company will be delighted to provide references. If they dodge the question or refuse, then be wary there is always a reason.
Do you suspect they are moonlighting? Try and meet your prospective removal company outside when they turn up to quote. If the van they arrived in doesn’t look fit for purpose or has Larries Landscaping on the side, removals are probably not his main gig, and Larry lacks the industry experience of a reputable removal company.
At M25, we offer the reliable, honest service we believe any reputable removal company should. Contact us to learn more about our services and how we can assist with your upcoming move.
